Ionos™ Airport Kiosk

Ionos is a Sapient marketing platform provides real-time flight information and airport wayfinding for travelers, while serving targeted advertising. 

We created an experience for the Minneapolis-St.Paul Airport that has served as the foundation for a multi-airport rollout. Knowing the harried mindset of travelers, we made sure to keep the interaction immediately intuitive and effortlessly simple. We researched the limits of the form factor to design for all user heights and wingspans. Fully ADA-compliant, the kiosk also includes a wheelchair-accessible mode that rearranges the buttons and content.

My Role

 Worked with client to gather requirements 

◊ Researched ADA-compliance and form factor considerations

◊ Led creation of wireframes and user flows